The special line export handles all businesses before and after the goods are exported according to the customer's entrustment; reviews various lists and approval documents provided by the customer; prepares various documents; books shipping space, goes through customs declaration procedures; handles certificates of origin, insurance policies and commodity inspection certificates; reserves flight schedules, arranges domestic transportation, loading and unloading, packaging, issues bills of lading, settles freight and miscellaneous charges, and express mails domestic and foreign documents; handles import customs declaration, tax payment, transshipment and delivery abroad; and handles agency business abroad.

Letter of Entrustment Full Shipment: The shipper shall fill in the cargo consignment note. The consignment note should contain the following information: shipper, consignee, origin airport, destination airport, requested route/application for space booking, declared value for transportation purposes, declared value for customs purposes, insurance amount, handling instructions, documents attached to the air waybill, actual gross weight, rate class, chargeable weight, description and quantity of the goods, shipper's signature, date, etc. LCL (Less than Container Load) Goods: The shipper shall provide the packing list. The packing list shall include: customer's shipping mark, name, quantity, weight, box specification (dimensions), value of each box of goods, picture, contact phone number of the deliverer, contact information and address of the consignee. Document Review The documents shall include: invoice, packing list, consignment note, customs declaration form, commodity inspection certificate, claim agreement, freight collect guarantee letter, and sealed customs document. Space Booking Full Shipment by Air: After receiving the shipment forecast from the consignor, our company will provide the most suitable route and the most reasonable freight rate according to the consignor's requirements. After the customer confirms, we will submit the space booking form to the airline. LCL Goods: Our company will uniformly arrange for the goods to be shipped at a fixed time. Warehouse Entry Shipper's Self-delivery: The shipper shall deliver the goods and the packing list to our company's warehouse as required, and hand them over to the warehouse keeper, who will receive the goods and issue a receipt to the deliverer. Our Company's Pick-up Service: The shipper needs to provide our company with specific information such as the pick-up address, contact person, phone number, and time, etc., to ensure the timely entry of the goods into the warehouse. The fees will be charged separately. Export Customs Declaration Once all the customs declaration documents are complete, our company will act as an agent for the consignor to declare to the customs. Foreign Customs Clearance After the goods arrive at the foreign port, our company will submit the relevant documents to the foreign customs for declaration. Delivery After the goods have been cleared through customs, our company will arrange for unified delivery or notify the consignee to pick up the goods by themselves. Fee Settlement Full Shipment: For customers who are cooperating with us for the first time or customers who settle the payment for each shipment, they should settle the relevant freight and miscellaneous fees before the aircraft takes off. For customers who settle the payment on a monthly basis, they should confirm the invoice before the aircraft takes off. LCL Goods: For customers who are cooperating with us for the first time or customers who settle the payment for each shipment, after receiving the delivery notice, they need to pay the freight first and then the goods will be delivered.

Special situations such as holidays, flight delays, and customs inspections will affect the overall timeliness. In case of such special situations, we will notify you in a timely manner. All goods and their packaging must have the "made in China" mark. The outer packaging of the goods should comply with international transportation standards, and the goods should not be exposed. Packaging requirements: The carton should be covered with a woven bag. Please paste or write the shipping mark (customer code) on the outer packaging carton. For oversized and overweight items (with a single-piece gross weight ≥ 40kgs), please inform our company in advance and assist in making pallets to facilitate the use of forklifts. It is recommended not to mix goods as much as possible. If goods with different prices are mixed, the settlement will be based on the highest price. For fragile items, please pack them well and take safety precautions. Our company will not accept compensation for damages during transportation. For items with high value, please purchase insurance. In case of the loss of the entire piece of goods, our company will compensate an amount equal to one time the freight of the lost goods (the freight for the lost goods does not need to be paid), with a maximum of no more than 50% of the value of the item. To avoid incurring additional express delivery fees, if you are not sure whether the goods can pass customs clearance smoothly, please consult our customer service staff before sending the goods to our company's warehouse. After verification and confirmation, the goods can be sent to our company's warehouse. To comply with the national real-name logistics requirements, please provide the scanned copy of the shipper's certificate (personal ID card or company business license) and true and accurate goods information. If additional fees and delays in declaration are caused due to inconsistent information, the shipper shall bear the responsibility.

Goods without shipping marks and contact phone numbers. We do not accept food, toys, cosmetics, monitoring equipment, religious products, printed books, flammable and explosive items, liquids, powdery substances, and other items that are prohibited by other countries and restricted for transportation by the International Air Transport Association.